Website Failure

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  cbernardi2021 · Member · Mar 10, 2022 at 12:22 am

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  Hello I’m having trouble accessing my website and my website admin page. Each time I try to view the website or view the admin site the websites fail to load. I’m unsure what to do. Please help! Is something wrong with the WordPress server?

  Correct account: Unknown

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  stevenlinx · Member · Mar 10, 2022 at 4:03 am

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  Hi there,

  Each time I try to view the website or view the admin site the websites fail to load.

  I bet you’re unlikely to be hosted on WordPress.com

  Regardless, what’s the URL of the site? or do you have another WordPress.com account?

  FYI, these these forums here at WordPress.COM are for WordPress websites hosted and managed at WordPress.COM.

  If you have a question about the WordPress software, please post your question at the WordPress.ORG support forum or to your hosting provider.
  https://wordpress.org/support/forums/

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  cbernardi2021 · Member · Mar 10, 2022 at 4:25 pm

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  My URL site is http://www.beepositivefoundation.com

  I’m unable to login into my wp-admin site. Each time I try to search beepositivefoundation.com/wp-admin a message displays ‘500 Internal Server Error’. In addition to this the regular site is unable to load as well. Please help! I have no clue where to start to fix this issue.

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  stevenlinx · Member · Mar 11, 2022 at 4:38 am

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  Hi there,

  Thanks for the reply.

  1.)

  Each time I try to search beepositivefoundation.com/wp-admin a message displays ‘500 Internal Server Error’.

  A Http 500 error is typically caused by the web server. You would need to contact your web hosting company or who ever manages the site/server for you.

  2.)
  It appears that you’re using the open source WordPress.ORG software hosted at another hosting company (Hostinger.com). Please keep in mind, these forums here at WordPress.COM are for WordPress websites hosted and managed at WordPress.COM

  In other words, if you visit Dashboard.WordPress.COM and the site in question is not listed, then the support does not belong here.
  https://dashboard.wordpress.com

  To get help with your issues, you need to post your question at the WordPress.ORG support forum or to your hosting provider.
  https://wordpress.org/support/forums/
  https://www.hostinger.com/contacts

  You can learn more about the differences between .COM vs .ORG here:
  https://wordpress.com/com-vs-org/