Website fatal error Netopia Payments

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  ofdistrict2023 · Member · Jul 23, 2024 at 11:17 pm

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  My website ran into an error and it stopped workint. The problems are caused by the Netopia Payments plugin. This is what I got as details of the error:

  WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

  In this case, WordPress caught an error with one of your plugins, NETOPIA Payments Payment Gateway.

  First, visit your website and check for any visible issues. Next, visit the page where the error was caught and check for any visible issues.

  Please contact your host for assistance with investigating this issue further.

  If your site appears broken and you can’t access your dashboard normally, WordPress now has a special ‘recovery mode’. This lets you safely login to your dashboard and investigate further.

  To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

  When seeking help with this issue, you may be asked for some of the following information:
  WordPress version 6.5.5
  Active theme: Woostify (version 2.3.2)
  Current plugin: NETOPIA Payments Payment Gateway (version 1.4)
  PHP version 8.0.30

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  mianhamzaahmad6 · Member · Jul 24, 2024 at 3:49 pm

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  Your WordPress site encountered a fatal error caused by the Netopia Payments Payment Gateway plugin. The details of the error are as follows:

  • Plugin: NETOPIA Payments Payment Gateway (version 1.4)
  • WordPress Version: 6.5.5
  • Active Theme: Woostify (version 2.3.2)
  • PHP Version: 8.0.30

  Recommended Steps: you have to follow these recommended steps to resolve your issue.

  1. Visit Your Site: Check for any visible issues and identify where the error is occurring.
  2. Recovery Mode: Use the recovery mode link provided in the error email to access your dashboard and investigate the problem.
  3. Contact Host: If the site remains inaccessible or you need further assistance, contact your hosting provider for support.