website fatal fail – help

  • Unknown's avatar
    cova222 · Member ·

    I ran the latest update and the website is crashed. I cannot even get to the admin page or any page. It says Tweet This is the problem but there is no longer a website available to me. I’ve been waiting since Friday for you to be available to me. Please help. My friends cannot see the website either.

    I have a big blogging event coming up which is very important to my biz – thank you for your help!
    Blog url: http://virginiaslongisland.com/

  • staff-blorbo · Staff ·

    http://virginiaslongisland.com/ is a self-hosted WordPress.org blog, which we really can’t help with.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities.

    WordPress.org has complete support and documentation sites for self-hosted/installed versions of WordPress via their Codex and Support Forums.

    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme (WordPress 1.5 – 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to activate and hopefully rule-out a theme-specific issue.

    And, if that fails to resolve the issue, try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    If that doesn’t work, please contact the WordPress.org Support Forums.

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