website from wix

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  rosamartinezcharmant · Member · Feb 5, 2024 at 2:44 pm

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  Hello,

  I transferred my website from wix, but it lost all the formatting.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Feb 6, 2024 at 9:55 pm

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  Hello,

  Thank you for reaching out to us. I understand that you’ve transferred your website from Wix, but have noticed that all the formatting was lost.

  Unfortunately, Wix does not offer an official export method, so we’ve done our best to create a process that can migrate the contents of the site you have set up there. However, it’s important to note that not all features of your site, such as the design and look and feel, will translate to our platform.

  To restore the formatting, I recommend reviewing and adjusting the layout using the customization tools available in the WordPress.com editor. Our support guides and tutorials can also provide assistance with this process. If there are specific formatting elements you’d like assistance with, please let us know and we’ll be happy to help you further.

  Since you are new to WordPress.com this is also a great place to start: https://wordpress.com/learn/courses/create-your-site/

  Let me know if you have any other questions or need further assistance!