Website front-end test shopping order Shopping cart payment shows 404

  • Unknown's avatar
    chengkin · Member ·

    Website front-end test shopping order Shopping cart payment shows 404

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-95percentghost · Staff ·

    Hi there! You’ve landed on the support forums for websites that are hosted here on WordPress.com; it looks like your site http://audisaisi.top/ is hosted with another platform if I understand correctly? The good news is that help is available by contacting WooCommerce in this forum:
    https://wordpress.org/support/plugin/woocommerce/

    I’m unfortunately unable to check why you may be seeing 404 errors when testing the store functions, as it isn’t connected to our system here on WordPress.com. However if you would want us to have that sort of access, to provide daily backups, and our 24/7 support service (among other things), you could of course migrate over from your current host and use our Business plan! We have information about all that it offers here:
    https://en.support.wordpress.com/plan-features/business-plan/

    You can even migrate your site in on the Business plan, plugins and theme included – we have a guide for it here:
    https://wordpress.com/support/import/import-an-entire-wordpress-site/#import-from-self-hosted-word-press

    Of course, if you’d prefer not to migrate, our sibling plugin Jetpack which you already appear to be using provides various features for free, and you can also purchase the Jetpack backup services too as part of the Jetpack Security package:
    https://jetpack.com/features/security/

    Let us know if you have any questions about them!

  • Unknown's avatar
    jongore219 · Member ·

    If you are experiencing a 404 error when attempting to test the front-end of a shopping cart system on a website, it is likely that there is an issue with the code or configuration of the website.

    Here are some steps you can take to try to resolve the issue:

    1# Check the URL: Make sure that the URL you are using to access the shopping cart is correct and does not contain any typos or errors. Also, ensure that the page you are trying to access is not a test or development page that is not meant to be accessed by users.

    2# Check the server logs: The 404 error message indicates that the server could not find the requested page. Check the server logs to see if there are any errors or issues that are causing the page to fail.

    3# Check the code: Check the code of the shopping cart page to make sure that there are no errors or issues that could be causing the 404 error. Check the links and forms on the page to ensure that they are pointing to the correct URLs and that they are functioning properly.

    4# Check the payment gateway configuration: If the 404 error occurs when attempting to make a payment, check the configuration of the payment gateway to ensure that it is set up correctly and that it is properly integrated with the website.

    If you are still having trouble, you may need to reach out to a web developer or the support team of the shopping cart system you are using for further assistance.

  • Unknown's avatar
    jongore219 · Member ·

    Worth reading.

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