Website gone

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  suddenlyandwithoutwarning · Member · Sep 19, 2021 at 3:45 pm

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  I recently took over a website from a friend, suddenlyandwithoutwarning.com. I logged in as him today, and everything from the website is gone. I think it was up as recently as this past May. It hasn’t been completely wiped out, has it??

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  suddenlyandwithoutwarning · Member · Sep 19, 2021 at 3:46 pm

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  I registered the domain to namecheap.com, and it’s hosted with stablehost.com, if that helps.

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  suddenlyandwithoutwarning · Member · Sep 19, 2021 at 4:22 pm

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  Nevermind, looks like it’s a problem with my host. Nobody sign up with stablehost. If you let your payment lapse for 14 days, all your content is gone, kabut. Don’t waste your time, find something more professional.

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  staff-totoro · Staff · Sep 19, 2021 at 8:10 pm

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  Hi there,

  Sorry to hear you had this trouble. We’re a separate provider from Stablehost, and they use the free open-source version of the platform. What we offer here on WordPress.com is a more trouble free managed service where we take care of the hosting for you, and provide in-house support for your WordPress questions so you don’t need to look elsewhere.

  If your site is still online with Stablehosts you can migrate to our hosting so we can provide more direct support, here’s how: https://transferto.wordpress.com/self-hosted-wordpress-org/

  We provide support for all sites we host on WordPress.com (even free sites) and would be happy to assist you with issues like this.