website gone
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Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
Many thanks in advance.
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It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted at GoDaddy.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.
You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
You should reach out to GoDaddy for help with this problem. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue.
I hope that helps!
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Yes, WordPress is the software you used on your site and can be downloaded from WordPress.org, the open-source project for the software.
This is the forums for sites hosted with WordPress.com and we’re not related to the open-source project. We can only assist with sites hosted here.
Since your site is hosted with GoDaddy, you must contact them for help as we have no access nor ability to fix the issue with your website.
Please contact GoDaddy here:
https://www.godaddy.com/contact-us
Thanks!
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