Website hacked

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  indoorableplantco · Member · Jan 26, 2023 at 9:17 am

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  Seeking guidance as to how to restore a hacked website.

  I don’t have a site linked to this WordPress.com account

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  supernovia · Staff · Jan 27, 2023 at 1:45 am

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  Hey there, could you send a link to the site?

  It sounds like it does not use our services — our pricing includes security, so any kind of hack here is very rare here unless you compromised your password. If you’ll send a link we can confirm.

  If your site is with another hosting company, I’d recommend getting in touch with their support to ask about backups, then secure your site so it’s safe. Here’s a useful guide for reparing a hacked WordPress installation.

  After the site is recovered, if you’d like to import it to our services so we can take care of it going forward, we’d be glad to assist. Here’s a short article on the difference between our services and the free WordPress software, and this article has more information. Just let us know what questions you have.