Website has disapeared

• 

  simontcunningham · Member · Sep 30, 2015 at 10:33 am

  • Copy link
  • Add topic to favorites

  Hi Guys, have a real problem, logged on this morning to add the finishing touches to my website and it has totally disapeared, on the dashboard it says it doesnt exist and I dont know what to do? Any ideas? http://www.robertogallio.com

  Many Thanks!

• 

  micawbr · Member · Sep 30, 2015 at 11:06 am

  • Copy link

  Hi,
  Your domain does not have proper name servers listed, according to whois for robertogallio.com.

  Currently they are shown as:

  Name Server: ns1.verification-hold.suspended-domain.com
  Name Server: ns2.verification-hold.suspended-domain.com

  It appears that the verification process has not been completed and the registrar has disabled the domain. Please contact them for assistance.

  Once that’s done, change the name servers to point to your site host. If it’s WordPress.com, then the name servers should be:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

• 

  simontcunningham · Member · Sep 30, 2015 at 1:56 pm

  • Copy link

  Got in touch with the provider and verified the account, afterwhich a short time later the site was back up. But appears to have disapeared again. http://www.robertogallio.com
  Many thanks for any suggestions?

• 

  micawbr · Member · Sep 30, 2015 at 11:03 pm

  • Copy link

  Name server changes can take up to 72 hours to spread around the world. During that time your site may experience connection issues. It’s been about 9 hours since you posted and I’m able to view your site.