Website has disappeared
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Hello! My name is Hadley. I have been working on a WordPress website with this URL: box2502.temp.domains/~voiciles for a few weeks now. I use Elementor for my wordpress, and when I go into my elementor account, it shows that website as one of my websites. But when I click it, the page that pops up says it isn’t safe to access.
Today, while I was just exploring the settings of my wordpress site, I went to Settings and I changed my website’s URL to sundialwineandwellness.com. I didn’t purchase the domain, I just typed that in for fun to see if it would change anything. But now, I can’t access the old website I was working on! It’s not letting me get into that wordpress dashboard anymore. I’m very stressed that I have lost all my work. Please help me reverse that so I can access the wordpress dashboard for the website under the URL box2502.temp.domains/~voiciles
Please help!!
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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