Website has disappeared

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  daireandrox · Member · May 24, 2022 at 12:53 pm

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  Hi, my website has disappeared from my wordpress account.
  Its also showing error 500 when trying to access the site via web browser.

  Can you check if its an issue your end.

  Many thanks

  Richard

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · May 24, 2022 at 12:56 pm

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  It seems your wordpress.com account daireandrox doesn’t have a site running on the wordpress.com platform, nor a site hosted elsewhere connected through Jetpack.
  What is the URL of your missing site?

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  daireandrox · Member · May 24, 2022 at 1:00 pm

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  Congratulations buddy!
  Website is live now.

  https://richardmclaughlinwebdesign.com/wp-admin/

  https://richardmclaughlinwebdesign.com/

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  helper-heroponriki · Member · May 24, 2022 at 1:17 pm

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  Thanks for that. We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re not able to access the backend of your site to take a closer look.

  The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help.

  I hope this points you in the right direction.

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  daireandrox · Member · May 24, 2022 at 1:26 pm

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  Thanks alot for your help :)

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  daireandrox · Member · May 24, 2022 at 1:26 pm

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  Thats great.

  Thanks alot for all your help

  Richard