Website has disappeared!!!

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  epingkasykat · Member · Feb 17, 2023 at 8:51 am

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  Hi Maureen,

  Can you please help me? My website (which I built myself, a couple of years ago – with more luck than know-how) seems to have disappeared! I only realised this when I sent a link to someone last week and they let me know the link is not working – as I seldom use the site myself.

  I used to be able to make changes here: https://epingkasykat.co/wp-admin/

  But now I only receive an HTTP ERRO 500 message

  Can you please have a look and let me know what the issue is?

  Thank you,
  Chenél

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Feb 17, 2023 at 11:24 pm

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  Hey there @epingkasykat , I’m sorry you’re having trouble! Our staff can’t help since your site is not hosted here, but your host may be able to help you with this guide for troubleshooting 500 Server Errors.

  Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences.

  You’ll want to create an account at WordPress.org so you’ll have access to the correct community for your site. Or, if you’d like to move your site to our managed hosting services so we can help with issues like this going forward, let us know. You can find our pricing here.

  Cheers!