Website has disappeared

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  katherinefoodwisdom · Member · Jan 10, 2018 at 4:25 pm

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  Does this help (from my BlueHost account page):

  foodwisdomnutrition.com
  How to Host Your Domain With Bluehost
  In order to host your domain with bluehost, please point your nameservers at the current domain registrar to:

  ns1.bluehost.com 162.159.24.80
  ns2.bluehost.com 162.159.25.175

  You may also transfer your domain to us to simplify the hosting and renewal process.

  foodwisdomnutrition.com
  Domain
  Registrar: Wild West Domains, Inc.
  Transfer this domain to your account
  Expiration Date: Dec 4, 2018 GMT (328 days left)
  Date lookup cached 3 minutes and 48 seconds ago.
  DNS Zone Editor: Manage DNS records

  Hosting Account
  cPanel Expiration: Apr 29, 2018 GMT (renew)
  cPanel type: Primary – This is the primary domain on your cPanel account.
  Subdomains: Manage subdomains

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  katherinefoodwisdom · Member · Jan 10, 2018 at 4:33 pm

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  I’m going to making my katherinefoodwisdom.wordpress.com my primary domain to see if that works.

  But if my content (from the previous site) is still gone, what do you suggest that I do?

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  katherinefoodwisdom · Member · Jan 10, 2018 at 4:38 pm

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  I’m holding off because it appears that now all my visitors will see the wordpress address instead of foodwisdomnutrition.com. Am I correct? Thank you for this support!

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  supernovia · Staff · Jan 10, 2018 at 4:42 pm

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  Thanks @katherinefoodwisdom. With your permission I’ll go ahead and change your name servers to Bluehost for you (or you can do it on your own.)

  This will point your site back to Bluehost’s servers. It will

  – Take a few hours to take effect

  – Only work if your account is still active with Bluehost, so please ensure everything’s paid there too

  Do you want me to go ahead and make this change for you so it can start taking effect?

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  katherinefoodwisdom · Member · Jan 10, 2018 at 4:55 pm

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  Yes account is still active.

  Please go ahead. Do we know if my old content is still there?????

  Thank you thank you. I’m starting to have hope here…

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  supernovia · Staff · Jan 10, 2018 at 5:11 pm

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  If you had a site there before your domain expired, and if your account there has not expired, it should work. I’ve just made the change.

  You’ll want to give your computer and internet connection a few hours before trying to access the site.

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  katherinefoodwisdom · Member · Jan 10, 2018 at 6:22 pm

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  Thank you – fingers crossed!

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  katherinefoodwisdom · Member · Jan 10, 2018 at 9:24 pm

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  Yay! My site is back up – such a relief. Thank you for your help! BUT now I can no longer access my site via the administrator’s page in WP. I still get the empty pages, etc. there.

  What am I missing?

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  themagicrobot · Member · Jan 10, 2018 at 9:47 pm

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  You’re still posting here via your other WordPress.com site. Have you tried logging in directly via http://www.foodwisdomnutrition.com/wp-admin

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  supernovia · Staff · Jan 10, 2018 at 10:46 pm

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  Thanks @themagicrobot – I’ll bet that’s the issue.

  @katherinefoodwisdom you are welcome to manage the site via WP-admin. If you prefer our site management interface, let us know; we can help you connect your Bluehost site to it.