Website has disappeared. Cannot access WP-Admin

  • Unknown's avatar
    viridislegacy · Member ·

    My variable prices weren’t showing up accurately and someone in the forums told me to temporarily set my theme to storefront and deactivate all of my plugins but woocommerce. I did. The issues were still the same. I then flushed my cache to see if that was the problem. When I logged into wordpress, my website was no longer linked and I cannot figure out how to get it back!

    Any help on this matter would be greatly appreciated. Thank you!!

  • supernovia · Staff ·

    Hi there,

    When I logged into wordpress, my website was no longer linked and I cannot figure out how to get it back!

    I’m not sure what you mean re: it no longer being linked. Could you send a link to the site you’re having trouble with?

    Note these forums are for the sites hosted and managed here at WordPress.com. For help with a WordPress installation hosted somewhere else, you’ll need to use these forums instead:
    https://wordpress.org/support/forums/

    And, if you have a site with a different host, you might ask about restoring a backup.

  • Unknown's avatar
    ceciliawhittakerdoe · Member ·

    My domain name is not pointing to my wordpress website. When put my wordpress website into the url I get a message saying my domain name is parked for free at GoDaddy.
    I called GoDaddy and was told that my domain name is in Mr. Mullenweg’s account and not in mine.
    What is this about? How can I activate my domain name in my account again and have access to my wordpress website again?

    Thanks,
    Cecilia Whittaker-Doe

  • staff-zinnia · Staff ·

    Good Morning –

    Which domain did you call GoDaddy about? I’m happy to try and take a closer look at what’s going on there. Thanks!

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