"Website has redirect loop"

• 

  sentinelgreg · Member · Feb 16, 2015 at 10:14 pm

  • Copy link
  • Add topic to favorites

  I own two separate domains via google domains:

  http://www.gregtsoper.com
  http://www.greg-soper.com

  I have both of them pointed to

  Portfolio

  And they are successfully mapped on wordpress.

  With http://gregsoperdotcom.wordpress.com/ set as the primary domain, everything works fine.

  However, I would like to set http://www.gregtsoper.com as the primary domain. Whenever I do that, I get an error stating that the webpage has a redirect loop.

  Any help would be appreciated.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Feb 16, 2015 at 10:19 pm

  • Copy link

  We do not provide support for forwarding. We provide support only for domain mapping from .wordpress.com blog URLs to domain URLs and that requires an annually renewable upgrade for each domain being mapped to.

  Please read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading

  http://en.support.wordpress.com/domains/map-existing-domain/

  We require that your name server configuration include only the following servers or their numeric equivalents:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Your name servers are as follows:

  NS-CLOUD1.GOOGLEDOMAINS.COM
  NS-CLOUD2.GOOGLEDOMAINS.COM
  NS-CLOUD3.GOOGLEDOMAINS.COM
  NS-CLOUD4.GOOGLEDOMAINS.COM

  If you have access to change the nameservers for this domain, and have purchased the upgrade please remove all nameservers not on the required list above.

• 

  sentinelgreg · Member · Feb 16, 2015 at 10:24 pm

  • Copy link

  Ah! Thanks. I had the domains mapped properly, I just needed to configure the DNS servers for my registrar.

• 

  timethief · Member · Feb 16, 2015 at 10:34 pm

  • Copy link

  Hooray! You resolved your issue. Happy blogging. :)