Website has technical issue

  • Unknown's avatar
    byspiritmarta · Member ·

    Hello,

    My WP site isn’t working and accessible in weeks. Here are the submitted data I got from WordPress on my website, looking forward to hearing back from you!

    WordPress-Version 5.8.3
    Current Theme: Olivia Pro (Version 1.7)
    Aktuelles Plugin: Jetpack (Version 10.5)
    PHP-Version 7.4.28

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

    Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

    https://wordpress.org/support/forums

    When you post there, also make sure to include the URL of your site, as no one will be able to help with this if they don’t know which site you’re working on :)

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