Website has vanished
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Hi there, my website – http://www.ruminator.co.nz – seems to have … gone?
It’s not loading properly, and it’s not in my list of ‘sites’ here in wordpress.com; I’m hoping someone can help me…
Cheers
Dave
Site: http://www.ruminator.co.nz.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted by openhost.co.nz.
Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.
You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.
The WordPress.org forums are also a great resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting
and it’s not in my list of ‘sites’ here in wordpress.com
A self-hosted WordPress.org site shows up on your list of My Sites on WordPress.com when it’s connected to your WordPress.com account via a plugin called Jetpack. You can reconnect your site to Jetpack by following the instructions here: https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reconnecting-jetpack
However, for issues with the site not loading properly, you’d need to contact your host for help or post on the WordPress.org forums listed above.
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