Website help

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  raceskelton · Member · Sep 18, 2023 at 8:43 am

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  I accidentally changed my website address from http://brandingexpert.co to http://.brandingexpert.co and I can no longer login to the dashboard to change it. Also, I’d like to bring that website over to this account.

  The login info for that website is:

  https://brandingexpert.pro/wp-admin
  UserName: maku
  Password: Hello@123456

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Sep 19, 2023 at 12:55 am

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  Hi there,

  Apologies, but we can’t help with your issue directly because we don’t host brandingexpert.co on our WordPress.com managed hosting.

  To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. You can learn more about the performance and security benefits of our managed hosting here: https://wordpress.com/hosting/

  Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at GoDaddy. It sounds like you made a URL change in your WordPress settings, but if you are able to set it back to the original address, you will be able to reconnect and see the content hosted with GoDaddy. We use a different method for changing your site address on WordPress.com, so we can’t walk you through how to do that on your site.

  You definitely have the option to move your site to us so we can provide in-house help, and we offer a migration plugin that will help you move your site to our managed hosting in just a few clicks.

  

  Import using Move to WordPress.com

  in WordPress.com Support

  3 min read

  The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get star

  Unfortunately though, as it stands now, we are not able to help since it is hosted elsewhere. The good news is that your hosting provider may be able to help in this instance. I recommend contacting GoDaddy for further assistance since they are in the best position to help.

  Thanks!