Website hosting

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  kaylee260318 · Member · Jan 24, 2019 at 11:54 pm

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  I need Help cancelling my website hosting for rebykaylee.com, but keeping my domain. What’s the cost to keep domain and cancel website hosting for rebykaylee.com? How soon can it be done?
  Kaylee
  [contact info redacted]

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  kokkieh · Staff · Jan 25, 2019 at 9:13 am

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  Hi there,

  To make changes to that site, please log in as the account that owns it, themillionairesassistant. If you need assistance cancelling any upgrades or receiving a refund you’ll be able to contact live chat support once you’re logged into the correct account.

  What’s the cost to keep domain and cancel website hosting for rebykaylee.com?

  You are not paying us for hosting, as hosting is provided free of charge on WordPress.com. What you’re paying for is an optional upgrade plan, and that plan is required in order to have a custom domain on your site.

  Choose a WordPress.com Plan

  I also see there is an active dispute on that account, as you’ve filed a chargeback against us with your bank for a recent renewal on another site on that account. Please note you’ll need to either withdraw that dispute or pay a chargeback fee before you’ll be able to make further changes to that site.

  Chargebacks and Disputes