Website hosting and domain renewal not working.
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Hi. I was on the personal plan for a year. I tried renewing it but the plan process doesn’t work although the money was deducted. Currently, my site is back to .wordpress.com and my entire site design is gone.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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You’ve canceled and refunded cgwseries.com twice so far, meaning you no longer own it.
Please let us know which of these options works best for you:
Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.
Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.
Repurchase a Plan: To host your site here instead, please buy a plan, skip the domain option, and update us here.
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I would like to Repurchase the Domain. Please send an invoice and restore the domain. Thank you.
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I have sent a payment request for the total of $18 to the email address on your account.
Once the payment is sent, please reply here to let us know, and we will recover cgwseries.com.
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We have restored your domain cgwseries.com.
You can find it under My site > Upgrades > Domains. -
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@cgwseries let us know if you need more help with this, given I see questions on your plan as well.
We’ve split the other request into a new thread in the meantime. Cheers :)
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