Website inaccessible

  • Unknown's avatar
    zacharyaaronlennon · Member ·

    Hi,

    My site http://www.zacharylennon.com has become inaccessible, even when trying to use the special recovery mode link provided by WordPress.

    It seems to be an error with a plugin MailOptin – Lite, which has stopped Jetpack working entirely. Because of this i cannot update the plugin either, so quite stuck at this moment. Any help would be greatly appreciated.

    Details:
    WordPress version 6.0
    Active theme: Harrison (version 1.3.7)
    Current plugin: MailOptin – Lite (version 1.2.49.0)
    PHP version 7.4.29

  • aleone89 · Staff ·

    Hello there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    It means we are unable to help with this site.

    I’d recommend reaching out to the hosting provider for help restoring this site. It looks like the host is GoDaddy.

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