Website infected with malware

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  willgroebe · Member · May 23, 2019 at 10:46 pm

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  I received an email from my webhost that my website ‘williamgroebe.com’ has been infected with malware. I cannot log into my wordpress account. What can I do?

  These are the Exploited scripts:
  /home/willi98/public_html/wp-content/plugins/gallery-plugin-pro/bws_update.php
  /home/willi98/public_html/wp-content/plugins/gallery-plugin-pro/gallery-plugin-pro.php
  /home/willi98/public_html/wp-content/plugins/gallery-plugin-pro/thumb.php

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · May 23, 2019 at 10:54 pm

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  Hi @willgroebe,
  Your site is using the self-hosted version of WordPress, and you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only :)

  WordPress.com vs. WordPress.org

  You can disable this plugin using file manager, rename the plugin folder name.

  Thanks !!!

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  willgroebe · Member · May 24, 2019 at 5:57 am

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  Thank you.

  I will move to the other forum.

  You did mention that I can disable the plugin using the file manager to rename the plugin folder name. I have always managed my site through the WordPress admin page, which I can no longer log into. Am I understanding you correctly that I should download WordPress’s file manager plugin and try to fix my website through that plugin?

  I’ll give it a shot.

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  arvindsinghu · Member · May 28, 2019 at 9:54 am

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  Hi there,

  If you have access to your cPanel then you can use cPanel file manager or any other file manager provided by your hosting. You can also use file Zilla or any other FTP tool to access your files.

  Thanks!!!!