website is Anti-lock

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  perfitpromotion · Member · Mar 29, 2025 at 6:17 am

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  I mistakenly edited the wp-config.php file using the File Manager plugin.
  Now, whenever I try to access any page on my website, it shows the error:
  “There has been a critical error on this website.”
  However, I currently have no way to access FTP to fix the file.

  Is there any way to resolve this issue?

  The blog I need help with is: (visible only to logged in users)

• 

  nigeljoy · Staff · Mar 29, 2025 at 6:50 am

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  Hi there!

  Your site perfit.hk is not hosted at WordPress.com. You can check here: https://wordpress.com/site-profiler/perfit.hk
  
  Our support handles assistance to WordPress.com hosted sites exclusively, and we are not able to provide support to self-hosted WordPress.org users at other hosts like GoDaddy, as the structure of these sites is very different. We cannot access the servers hosting your website.
  
  See differences here: https://en.support.wordpress.com/com-vs-org/

  Please contact your web host for help with issues on perfit.hk