Website is broken? :(

  • Unknown's avatar

    Hi,
    I’m not sure what’s going on, but it seems that my website isn’t up anymore… Going to the URL brings up a page with all kinds of error messages. Any idea why this is happening?? I’m sooooo sad! :(

    This is what the error message is saying:

    Warning: include(/home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/lib/wfIPWhitelist.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/waf/bootstrap.php on line 158

    Warning: include(): Failed opening ‘/home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/lib/wfIPWhitelist.php’ for inclusion (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/waf/bootstrap.php on line 158

    Warning: Invalid argument supplied for foreach() in /home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/waf/bootstrap.php on line 161

    Warning: include(/home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/lib/wfIPWhitelist.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/waf/wfWAFIPBlocksController.php on line 400

    Warning: include(): Failed opening ‘/home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/lib/wfIPWhitelist.php’ for inclusion (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/waf/wfWAFIPBlocksController.php on line 400

    Warning: Invalid argument supplied for foreach() in /home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/waf/wfWAFIPBlocksController.php on line 401

    Warning: require_once(lib/wordfenceConstants.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/wordfence.php on line 58

    Fatal error: require_once(): Failed opening required ‘lib/wordfenceConstants.php’ (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/p3pnexwpnas02_data03/01/2843301/html/wp-content/plugins/wordfence/wordfence.php on line 58

    Thanks!
    Morgan

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Fatal error is a wordpress.ORG software install error.

    That site is not on our servers. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

  • Unknown's avatar

    I’m considering migrating several self hosted WP sites to WP.com, and this particular thread caught my eye. Did you by chance migrate a self hosted WP site to WP.com ?

    My fear is that you did and it broke the Word Fence plugin during migration (something I plan to do for every site).

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