Website is Disabled

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  elaine396 · Member · May 2, 2023 at 12:56 am

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  Help! My website is disabled and I can’t reach anyone at WordPress. It contains five pages and 15 years of blog posts.

  elaineambrose.com

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 2, 2023 at 1:40 pm

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  Hi there,

  I see that your site was connected to WordPress.com via Jetpacb, but elaineambrose.com is not hosted here at WordPress.com, but rather with Go Daddy. I would recommend contacting Go Daddy, as they would be able to assist you in regaining access to the back end of your site:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!