website is down

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  shizzy6 · Member · Nov 1, 2021 at 11:37 pm

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  tried to upload the fb plugin for my fb pixel and then I git message that they’re were serious debugging that needed to be done and now my site is completely down. Please help asap!!!

  THANKS!!!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Nov 1, 2021 at 11:53 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  shizzy6 · Member · Nov 2, 2021 at 3:31 am

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  http://www.truevinephoto.com

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  fstat · Staff · Nov 2, 2021 at 7:42 am

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  Hi there,

  Your site is not hosted on the WordPress.com platform. It’s using the WordPress software and therefore you need to post in the WordPress.org support forums:

  https://wordpress.org/support/forums/

  The forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org