Website is down

  • Unknown's avatar
    bravebullyrescue · Member ·

    Our website is not opening

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Are you speaking of https://bravebullyrescue.org/?

    That site loads normally for me. But that site also isn’t hosted here on WordPress.com. Instead, that site uses the open source WordPress.org software, and it’s hosted at GoDaddy.com.

    I see you used to have it connected to this WordPress.com account via the Jetpack plugin, but you’ve since removed that connection.

    As the site is loading for me, it’s most likely a browser or connection issue on your end. Try clearing your browser cache, and unplug your modem/router for a few seconds before restarting it. If that doesn’t help, see if using another browser or another internet connection makes any difference.

    For more help with this I recommend you contact GoDaddy support directly, as they control your domain, your site’s server, and how the two are connected to each other. For help with the WordPress software itself you can ask the WordPress.org community who makes that software in their forums at https://wordpress.org/support/forums/

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