website is down.

• 

  srollins57 · Member · Mar 29, 2022 at 5:51 pm

  • Copy link
  • Add topic to favorites

  It says there is a problem with mapping. How do we fix it?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Mar 29, 2022 at 6:54 pm

  • Copy link

  The Domain Mapping on that site expired 4 days ago.

  It can be renewed, but it belongs to a different account here, not the one you’re currently logged in under.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

  Once you’re logged in to the correct account, it can be renewed from https://wordpress.com/me/purchases