website is down

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  zbrozay28 · Member · Apr 19, 2023 at 1:42 am

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  Hello, my website has been down for weeks and I have not been able to contact anyone to help me out, if anyone can please help me it would be amazing. My number is [redcated]. I will compensate if I can get legit help. Thank you.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Apr 19, 2023 at 8:43 am

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  Hi @zbrozay28, we’re not in a call center, so I’ve redacted your phone number so no one will call you pretending to be us.

  The error I see on the site seems to be associated with your hosting company, so can you contact them for help with this guide to troubleshooting common WordPress errors? This general troubleshooting guide may help too.

  Going forward, these forums are for the free-tier sites hosted here on our servers. You can find the forum for free WordPress installations here; you’ll want to use that instead.

  Here’s a short article on the difference between the WordPress software and the services by WordPress.com. If you’d like to host here after this is resolved, we can take care of maintenance and support for you. Let us know if you have any questions about our services!