website is down

  • Unknown's avatar
    thelocalchurchinminneapolis · Member ·

    Error Message: Jetpack can’t communicate with your site because your site isn’t responding to requests.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thank you for contacting the free support forums for websites hosted on WordPress.com. While your site isn’t hosted with us, we’re here to provide guidance on where to find assistance.

    Upon checking your site, it seems to be online and Jetpack is properly connected. Therefore, the issue may have been intermittent.

    In the future, it’s advisable to first contact your hosting provider to confirm that your site is online. If you encounter Jetpack issues thereafter, it’s best to contact the Jetpack support team for assistance. They’re equipped to help you resolve connection issues effectively.

    I hope this information points you in the right direction. Feel free to reach out if you have any further questions or require additional assistance.

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