WEBSITE IS DOWN

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  jscolognes · Member · Jul 29, 2018 at 2:02 am

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  I’m getting internal error when i go to my url.
  Internal Server Error
  The server encountered an internal error or misconfiguration and was unable to complete your request.

  Please contact the server administrator, webmaster and inform them of the time the error occurred, and anything you might have done that may have caused the error.

  More information about this error may be available in the server error log.

  Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

  The blog I need help with is: (visible only to logged in users)

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  catkiinson · Staff · Jul 29, 2018 at 4:38 am

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  Hi,

  Can you please confirm the site you’re having issues with?

  You might want to try clearing your browser’s cache. You can find the instructions to do so here: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Hope this helps :)

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  jscolognes · Member · Jul 31, 2018 at 3:19 pm

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  http://www.elshacologne.com

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  kokkieh · Staff · Aug 1, 2018 at 8:22 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software. We cannot help with this in the WordPress.com forums.

  Please post in the self-hosted WordPress forums or contact your hosting provider directly instead for help:

  https://wordpress.org/support/