website is down: DNS_PROBE_FINISHED_NXDOMAIN

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  alyssadionrodning · Member · Dec 16, 2021 at 9:52 pm

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  Help! getting this error message when i try to log into my website:
  This site can’t be reachedCheck if there is a typo in http://www.skalboston.org.
  DNS_PROBE_FINISHED_NXDOMAIN

  What should I do?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  supernovia · Staff · Dec 17, 2021 at 4:03 am

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  Hi! This one is definitely a domain error rather than any WordPress issue.

  Your domain isn’t registered with or pointed to us, but can you check in with your hosting company? If they aren’t able to spot the issue, contact the company you bought the domain from.

  Going forward, you’ll want to use the correct forums and resources for your WordPress installation, since it isn’t hosted here with us. We have some tips on finding help here:
  https://wordpress.com/support/help-support-options/#word-press-org-support

  Hoping this helps!

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  kokkieh · Staff · Dec 17, 2021 at 4:41 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support at your hosting provider directly for help with this, as that error points to a problem with how your domain is connected to your server.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/