website is down due to an update on wordpress. unable to access.
-
Parse error: syntax error, unexpected ‘?’, expecting variable (T_VARIABLE) in /home/wallpari/public_html/wp-content/plugins/woocommerce-payments/vendor/symfony/polyfill-php80/bootstrap.php on line 29
WP.com: Yes
Correct account: Unknown -
Hi there,
For what site is this? Using WooCommerce Payments requires the Jetpack plugin, and I don’t see any Jetpack-connected sites in your account.
That aside, this isn’t something we’re able to help with here in the WordPress.com forums.
Please ask for help in the WooCommerce support forums instead if you believe this is related to WooCommerce, at https://wordpress.org/support/plugin/woocommerce/
General support for your version of WordPress is provided by the WordPress.org community who makes that software over at https://wordpress.org/support/forums/
-
Hi,
This is an error that was received after this email from WordPress. The issue is that WordPress had some update that is conflicting with our plug in WooCommerce. We are not even able to delete the plug in because we can’t even access the website. Please advise.
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, WooCommerce Payments.
First, visit your website (http://wallpariperu.com/) and check for any visible issues. Next, visit the page where the error was caught (http://wallpariperu.com/wp-login.php) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
[link redacted by staff]
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.3
Current theme: Botiga (version 1.0.6)
Current plugin: WooCommerce Payments (version 3.6.0)
PHP version 7.0.33 -
That email isn’t from us.
The forum you’re posting in now is for the hosting provider, WordPress.com. We’re not the same thing as the open source WordPress software, made on WordPress.org, and we have no control at all over your site.
That email is coming from the WordPress installation for your site, and you need to contact your hosting provider’s support for help with this, as that email instructs.
You can also ask the WordPress.org community, who makes that software, for advice in their forums that I linked to above. They’ll be able to tell you what you can do to troubleshoot and fix this issue.
P.S., I’ve removed the recovery mode link you posted above – that link includes a security token that allows anyone that clicks it to log into your site’s dashboard, so please don’t share that link anywhere public, including this, and the WordPress.org forums.
- The topic ‘website is down due to an update on wordpress. unable to access.’ is closed to new replies.
WordPress.com Forums 