Website is gone

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  veggis1 · Member · Mar 2, 2021 at 7:48 pm

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  After I changed domain (through the domain host One.com) to just ‘domain’, my website is gone and it is not even possible to log in to WP dashboard.. How can I get my website back and login to my site on WordPress?

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  supernovia · Staff · Mar 3, 2021 at 12:37 am

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  Hi! I’d recommend asking your host for help with these options:
  https://wordpress.org/support/article/changing-the-site-url/

  Then if you need more help, use the correct forums here:
  https://wordpress.org/support/forums/

  Good luck!

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  veggis1 · Member · Mar 12, 2021 at 2:24 pm

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  Thank you so much! Seems like my host one.com deleted my whole site after I downgraded to just domain.. So for any future customers, I would really not recommend them :(

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  staff-mckluskey · Staff · Mar 12, 2021 at 3:16 pm

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  Oh no, I’m sorry to hear that :(.

  Here, at WordPress.com, your content stays untouched even if you downgrade your site. The only exception is downgrading from plan Business, but we help you export all your content beforehand.

  That said, if you’d like to migrate your site to WordPress.com, have a look at our plans:

  https://wordpress.com/support/plan-features/.

  And if you have any questions, just let us know. We’ll be happy to help.