Website is missing

  • Unknown's avatar

    I use BlueHost and access WordPress through it. Now when I click through my website says ‘This page isn’t working elizabethcvarner.com is currently unable to handle this request.
    HTTP ERROR 500’. I’ve logged into WordPress and don’t see my website. When I entered the URL site in the WordPress ‘contact us’ it said ‘This site is linked to another WordPress.com account. If you’re trying to access it, please follow our Account Recovery procedure.’ I used the login email that all of my WordPress emails have gone to and I have updates in my email up to 9/2022. I also have proof on BlueHost that this is my website and has been for a while. However, I don’t have the 3 identifying pieces of information (I’m guessing because of age of website or I made it through BlueHost). Any suggestions on how I can regain access to my website? Thank you!

    WP.com: Yes
    Correct account: Unknown

  • Unknown's avatar

    Hi there, 

    elizabethcvarner.com uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com. 

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org 

    To get help with your issues, you may want to try posting your question at the WordPress.org support forum: https://wordpress.org/support/forums 

    Hope this helps! :)

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