Website Is not Inaccessible
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Hi
My website was operating normally when yesterday I received an email message that your website is down due to a CDN issue. Since I have a business & I am not a tech person who can solve the errors on a website’s operation, I am here to solve my Issue. My website https://deltaexecutordl.org/ is not working properly due to a CDN issue as it was mentioned in the email & a text message from a colleague.
Can someone please guide me how can I solve this CDN issue for the website & prevent it to disappear every once in a while.
Thank you,
P.s = Please guide me in simple english, as I am not a techie person.
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Hi there!
I checked your site – https://deltaexecutordl.org/ and found it is not hosted with WordPress.com. You have have reached WordPress.com forums.Your website is a self-hosted WordPress (WordPress.org) site hosted elsewhere. You can confirm that under “Hosting Information” here: https://wordpress.com/site-profiler/https://deltaexecutordl.org
Because your site is hosted elsewhere, we are unable to help you with it. I noticed you are using Cloudflare CDN, so the best next step is to contact Cloudflare support or your hosting provider and receive help from them.
Another option is to post about it and receive help from WordPress.org forums: https://wordpress.org/support/forums/
If it helps, this short guide explains the difference between WordPress.com (us) and self-hosted WordPress.org sites: https://wordpress.com/support/com-vs-org/
If you ever decide to bring your site to WordPress.com, we can help with the migration, you can use our built-in CDN and you’ll have 24/7 access to our support team. Here’s a detailed guide sharing how that works: https://wordpress.com/support/import/import-an-entire-wordpress-site/
I hope this was helpful. I wish you good luck with your site!
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