website is not opening at all

• 

  crossthebordes · Member · Apr 30, 2020 at 1:57 pm

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  Hello
  Today i tried to open my website storytelleroftheuniverse and it does not open at all. It says website cannot load. Can you please help me?
  Thanks in advance

• 

  staartmees · Member · Apr 30, 2020 at 2:04 pm

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  https://storytelleroftheuniverse.wordpress.com/ is up and running.
  Clear your browser cache and try again.

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  jagjeetparmar · Member · Apr 30, 2020 at 2:06 pm

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  Hello,

  Can you please share your site address?

  I would like you to know that these forums are for WordPress.com sites.

  If your site is using the WordPress.org software you can ask for help here:
  https://wordpress.org/support/forums/

  To learn about the difference between the WordPress.com and WordPress.org please refer to this article:
  https://wordpress.com/support/com-vs-org/

  Hope this helps!

  Cheers!

• 

  jagjeetparmar · Member · Apr 30, 2020 at 2:09 pm

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  Sorry, staartmees! I missed refreshing the page!

  
  @crossthebordes, you can follow the steps outlined in this guide to clear the browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache