Website is not published although everything says it is

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  kyle42347 · Member · Apr 19, 2020 at 11:32 pm

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  Please advise ASAP. Need to have our first show released in 30 minutes

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  fstat · Staff · Apr 20, 2020 at 9:02 am

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  Hi there,

  Judging by the site connected to your WordPress.com account it looks like you’re using the open-source WordPress software and therefore you need to seek help at these forums:

  https://wordpress.org/support/forums/

  The forum you’re currently posting is for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

  WordPress.com vs. WordPress.org

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  kyle42347 · Member · Apr 20, 2020 at 9:28 am

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  Having an issue with publishing our website. I’ve tried to seek help with using your “forum” and apparently there are multiple and this is the new link provided to me. Regardless, I’m paying for a service that, quite frankly should be able to answer a question regardless of the “forum”. Please advise why the website will not publish when all areas on my end say they are published and I went through every tab to see if I was missing something.
  Thanks,
  Kyle

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  staartmees · Member · Apr 20, 2020 at 9:37 am

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  Please read carefully what fstat wrote. WordPress.com and wordpress.org are totally unrelated to each other. As your site uses the open source wordpress.org, we can’t help you.
  I don’t know who you pay, but certainly not wordpress.com or wordpress.org.

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  staff-mckluskey · Staff · Apr 20, 2020 at 11:03 am

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  @kyle42347, if you’re referring to the site peoplethinktomorrow.com, it is hosted with Bluehost so you may reach out to their support team or, as mentioned before, check out the community forums: https://wordpress.org/support/forums/

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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  kyle42347 · Member · Apr 20, 2020 at 11:19 am

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  Thank you