website is not running

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  ashakokiranhomecare · Member · Apr 28, 2020 at 5:11 pm

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  Hi,
  I purchase domain ‘ashakokiranhomecare.com’ from godaddy. I did speak with them and they have no issues on billing and it is active. And I also check with the hostgater. Why this domain is not appearing on google?
  Thank you

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  staff-mckluskey · Staff · Apr 29, 2020 at 8:59 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with HostGator.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.