Website is not showing the contents present int he editing page

  • Unknown's avatar
    dinosaurwarmceba359f24 · Member ·

    I was updating my company’s address in my website and after clicking update, the whole contact page went blank. However, all the details are present in the editing page.

    Self-declared URL: https://temspec.com/
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    faisalahammad · Member ·

    Hi there,

    Good morning. I hope you’re doing great.

    Did you refer to temspec.com as the website where you’re experiencing the issue? If so, it looks like you’re using self-hosted WordPress, not WordPress.com.

    https://wordpress.com/site-profiler/temspec.com

    Therefore, it’s recommended to open a support ticket at the following URL for WordPress.org support.

    https://wordpress.org/support/forums/

    You can also contact your hosting support for assistance in resolving the issue. If you have a backup, you can restore it to fix the problem.

    To understand the difference between WordPress.com and WordPress.org, please check the article below.

    WP
    WordPress.com vs. WordPress.org
    in WordPress.com Support
    6 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

    Have a good day!

    Thanks
    Faisal

  • Unknown's avatar
    pleasantlyinfluencer0c4354e00a · Member ·

    Hi, I’m also facing a similar issue on my self-hosted WordPress site which is about Stardew Valley APK — https://stardewvalleyapkfree.com. In this case, should I contact WordPress.org support or is it better to reach out to my hosting provider first?

  • Unknown's avatar
    adusman402 · Member ·

    Hi there,

    Thanks for reaching out.

    Since your site (stardewvalleyapkfree.com) is a self-hosted WordPress site using the WordPress.org software, support for your issue would be best handled either through the WordPress.org support forums or directly with your web hosting provider.

    Here at WordPress.com, we provide support for sites hosted on our platform, so we’re limited in the help we can offer for self-hosted setups.

    I hope that helps point you in the right direction!

  • Unknown's avatar
    pleasantlyinfluencer0c4354e00a · Member ·

    Thank you so much for the clarification and quick response! I appreciate you pointing me in the right direction — I’ll follow up with WordPress.org support or my hosting provider. Have a great day!

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