Website is not up.

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  lawyerirene · Member · Jun 10, 2022 at 2:46 am

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  This is the message that shows when I try and open our website.
  Error establishing a database connection.
  What does this mean?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-ozmodiar · Staff · Jun 10, 2022 at 2:49 am

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  Hi,

  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  lawyerirene · Member · Jun 10, 2022 at 2:54 am

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  Master SOCAL Home

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  lawyerirene · Member · Jun 10, 2022 at 2:55 am

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  Master SOCAL Home

  Thank you!

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  staff-ozmodiar · Staff · Jun 10, 2022 at 3:13 am

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org