Website is not working
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This website is not working since one month ago. Unable to figure out the reason to break this out. Can we please help to fix this issue as soon as possible?
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi,
I’m not having any trouble viewing http://madeinceyloncom.wordpress.com/.
Can you please give us a bit more information about what is happening?
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Hi,
Thank you very much for your reply.
The original website domain is:
https://madeinceylon.store/This was an e-commerce website with another theme. Now, when we click on this link, it shows an error as follows.
Something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.
If this is your domain name and it has recently stopped working, it’s possible that your plan or domain may have expired. Please log in to your WordPress.com account and review the status of your plan and domain.
Hope you are clear now. What should I do to recover the previous website? Can you help with this, please? We need to have this website as soon as possible.
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Hi,
It looks like you had a WordPress.com Business plan with domain connection set up for madeinceylon.store. But that plan expired last month which caused the domain to no longer connect to your site.
If you wish to use madeinceylon.store with your site again, you’ll need to set up a WordPress.com plan again:
https://wordpress.com/pricing/
Does that make sense?
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Hi,
It made sense to me. Thank you very much for your kind help. I will get back to you if anything I want to know.
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