Website is not working properly

  • Unknown's avatar
    shaleemaj03 · Member ·

    I am writing to you today because my website, http://www.gomartify.com, is not working properly. It is not updating properly, and my recent blog posts are not showing up when I open the website as a random person. However, when I open the website in WordPress, it shows up as updated.

    I have tried the following troubleshooting steps:

    Clearing my browser cache and cookies
    Trying different browsers
    Disabling all of my plugins
    Checking my permissions
    None of these steps have fixed the issue.

    I am requesting your help in fixing this issue as soon as possible. My website is an important part of my business, and I am losing traffic and potential customers because of this problem.

    Please let me know if you need any additional information from me. I am available to discuss this further at your convenience.

    Thank you for your time and attention to this matter.

    Self-declared URL: http://www.gomartify.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dragstor · Member ·

    Hi there! 👋🏼

    I checked your site, and it looks like a self-hosted WordPress site, not hosted on WordPress.com (you can read about the differences here):

    https://whohosts.pro/gomartify.com

    https://wordpress.com/site-profiler/www.gomartify.com

    💡 Please note, this forum is for WordPress.com sites, and we can’t provide help for self-hosted WordPress sites.

    I suggest asking your question in the WordPress.org support forum:

    There is a great community of WordPress.org users who can probably help you out there.

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