Website is showing white screen

  • Unknown's avatar
    pressfotofestorg · Member ·

    Our website is showing just a white screen, please help

    I don’t have a site linked to this WordPress.com account

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    maximusmccullough · Member ·

    I’m sorry to hear that you’re having trouble with your website. As you mentioned that you don’t have a site linked to this WordPress.com account, I’m assuming that you’re not using WordPress.com to host your website.

    If your website is showing a blank white screen, it could be due to several reasons such as an issue with the web server, a problem with the website code, or a plugin conflict. Here are a few steps you can take to troubleshoot the issue:

    1. Check the web server: The first step is to check if the web server is running correctly. Contact your web hosting provider to verify if there is any issue with the server. They may be able to help you identify the problem and provide a solution.
    2. Check the website code: If the web server is running correctly, the next step is to check the website code. Verify that there are no syntax errors or code conflicts that could be causing the issue. You may need to access the website files using an FTP client or the cPanel file manager to make changes to the code.
    3. Disable plugins: If the website code looks fine, the issue could be with a plugin conflict. Try disabling all the plugins on your website and see if that resolves the issue. If the website starts working correctly, you can re-enable the plugins one by one until you find the one causing the problem.
    4. Clear cache: Clearing your browser cache and cookies may also help. Sometimes, a website may appear blank if the browser has cached outdated content.

    I hope these steps help you identify and resolve the issue with your website. If you continue to experience issues, you may need to contact your web hosting provider or a web developer for further assistance.

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