Website isn’t working
-
Hello my WordPress site is broken
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi there,
Thank you for reaching out for assistance with your WordPress site. I understand you’re experiencing issues with your site, and I’m here to provide guidance.
Since your WordPress site is hosted through a different provider and not on our WordPress.com managed hosting, our ability to offer direct support is limited. Our support team specializes in addressing issues specifically for sites hosted on WordPress.com. This means we can’t directly access or troubleshoot problems on external hosting environments.
However, I can share some information about WordPress.com’s managed hosting, which might be of interest to you. Managed hosting on WordPress.com provides a streamlined, secure, and optimized WordPress experience. You can learn more about it here: https://wordpress.com/hosting/
If you’re considering moving your site to WordPress.com, we offer an easy-to-use migration plugin that simplifies the process. Moving your site to our hosting can enable you to directly access our dedicated support and advanced hosting features. To find out more about this migration option, please visit the following URL:
https://wordpress.com/support/import-using-move-to-wordpress-com/Lastly, since your site is using the free, open-source version of WordPress software, you can also seek assistance from the community support forums. The community forums are a great resource, with many experienced WordPress users and developers who can help troubleshoot issues specific to the open-source version. You can ask for help at:
https://wordpress.org/support/forum/how-to-and-troubleshooting/I hope this information helps guide you towards the best solution for your site. If you have any more questions about WordPress.com’s services, feel free to ask.
- The topic ‘Website isn’t working’ is closed to new replies.
WordPress.com Forums 