website isn’t working

  • Unknown's avatar
    linnolight · Member ·

    hello~

    our website suddenly stopped working. we have a korean version and an english version but for some reason only some parts of the english site work and the korean site is barely running. if we click on some link it says ‘error establishing database connection’ also we have paid for all services needed and have not changed anything

  • staff-mckluskey · Staff ·

    Hi there!

    What’s the address of the site you’re working on?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

    https://wordpress.org/support/forums/

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