Website Issue

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  slbryante62a23039a · Member · Dec 6, 2021 at 3:48 pm

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  When trying to navigate to the website a message pops up saying it looks like it does not have an active domain connection, it’s possible that your plan or domain may have expired. Could you help with this? I thought I recently renewed my domain.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amirudra789 · Member · Dec 6, 2021 at 4:01 pm

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  Hello

  It looks like your plan was expired, I will tag this thread for staff assistance they will get back to you asap.

  Also, You can purchase a new plan for the site at https://wordpress.com/plans

  Regards

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  aleone89 · Staff · Dec 6, 2021 at 4:18 pm

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  Hello there,

  Many thanks for reaching out.

  As above, it looks like the plan has expired. This can be repurchased via Upgrades > plans.

  To reconnect the domain, this can be done via these instructions: https://wordpress.com/support/domains/connect-existing-domain/

  I hope this helps.