website issues

  • Unknown's avatar
    thestudioat44 · Member ·

    my photos are not uploading and nothing works on the site

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re not able to access the backend of your site to take a closer look. But I can get you pointed in the right direction.

    Since your page shows a “coming soon” page from Bluehost, you should reach out to their support team for help here. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue. You can contact their support team here:

    https://www.bluehost.com/contact

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope this points you in the right direction.

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