Website Issues
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I have a AT&T account which I use to create my company’s website. The few websites I have tried to create either don’t get saved or a new one pops up out of no where that I have built in the past. I am also having a difficult time creating it as since it isn’t giving me the creative capability that I would like it to give me. I’m not sure if there are only some features allowed because it it through AT&T of if my account is just acting up and that is why I am unable to do certain things. If you could also provide me with some videos on how to guide through your website such as how to move text around and adjust it the way I want that would be great, change font colors,ect. I was told that whatever format I am using is the way it has to be and I am unable to customize it to the way I desire. If this is the case if there anyway for me to not use a format and create my own? Thank you very much for all your help!
The blog I need help with is: (visible only to logged in users)
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What I post below applies only to wordpress.COM hosted sites, not to wordpress.ORG sites on paid hosting and specifically applies to this site https://thtmechanical.wordpress.com/
The way wordpress.COM themes are designed to function is described for example here https://wordpress.com/theme/twentyseventeen
We cannot change how any wordpress.COM theme functions. We can do some CSS editing to change appearance only if we have the required upgrade.
WordPress.COM is a multi user blogging platform with off the shelf themes and it’s aimed for use by those who do not code. Each theme is uniquely designed. We wordpress.com bloggers do not have access to the template files underlying our themes and we cannot edit them, as our blogs share a common architecture, and as all blogs wearing the same theme use the same underlying template, found on the live demo site for each theme.
Does Customize let me edit HTML?
No. Customize allows you to edit fonts, colors, and CSS only. You can change the appearance of a theme, but not its HTML markup or PHP code. If you require this functionality, please consider moving your blog to a web host that supports theme code modifications. You can read more about why here http://support.wordpress.com/code/, and find a suitable host here http://get.wp.com/hosting/.
Custom design – Frequently Asked Questions http://en.support.wordpress.com/custom-design/#frequently-asked-questionsSee here for details on purchasing an annually renewable Premium or Business plan https://wordpress.com/pricing/ that contains a custom design upgrade required for CSS editing.
Custom design – Frequently Asked Questions such as: I’m not sure if Customize is right for me. Can I try before I buy?
http://en.support.wordpress.com/custom-design/#frequently-asked-questions
http://en.support.wordpress.com/custom-design/
http://en.support.wordpress.com/custom-design/editing-css/
http://en.support.wordpress.com/custom-design/custom-fonts/Note 1: Once you have the required upgrade you can use this link https://en.forums.wordpress.com/forum/css-customization#postform so you can create a thread that will appear in the CSS Forum where you will get the help you need with CSS editing.
Note 2: You can also post there prior to purchasing an upgrade to get an answer to whether or not what you want to do can be accomplished via CSS editing.
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Please also read:
FTP access http://en.support.wordpress.com/ftp-access/
Blogger installed plugins http://en.support.wordpress.com/plugins/
Uploading Custom Themes or Third Party Themes
http://en.support.wordpress.com/themes/adding-new-themes/You require a Business plan to upload custom themes or third party themes to a wordpress.COM hosted site.
Otherwise you can use these themes https://wordpress.com/themes/
We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all wordpress.com plan features here https://wordpress.com/pricing/ Add a plan for each of your sites here: http://store.wordpress.com/plans/.
The Business upgrade includes:
• Google analytics
• Footer Credit Options https://en.support.wordpress.com/footer-credits/
• SEO Tools https://en.support.wordpress.com/seo-tools/
• The ability to install most plugins including woocommerce and the ability to install third party themes.You could be confusing wordpress.COM hosted sites and wordpress.ORG self hosted sites. WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you require plugins and/or Custom Themes or Third Party Themes and do not wish to purchase a WordPress.COM Business Plan see: Moving to Self-Hosted WordPress http://move.wordpress.com
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If you are not referring to a site hosted by wordpress.com but to a wordpress.ORG software install on paid hosting you are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
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