Website Keeps Crashing-Please help!
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Hi There,
We are attempting to make updates to our website and it constantly crashes and logs me out when I press update. It is making it nearly impossible to make any changes. Our website domain is https://atelierart.studio/ I am an administrator and my login is (email visible only to moderators and staff). Please help! Feel free to call at[redacted by staff].WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi @amurawa,
Please refrain from sharing personal information in the public forums. I have removed your phone number to protect your privacy.
I’m afraid that we can’t help directly because your
atelierart.studiosite is not hosted with WordPress.com. In turn, we’re unable to take a closer look at your site.It looks like your host uses the open-source WordPress.org software, which differs from the managed hosting offered on WordPress.com. The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
Otherwise, you may want to contact GoDaddy for further support.
I hope that points you in the right direction.
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